Excuses Make Poor Glue

Six Apart's new gravy-train license for MT lasted only a day.  With new changes, it's looking a lot more bearable to MT users.  While I respect their fast response to criticisms, I think the worst of the damages, loss of trust and sense of betrayal, are not reversable unfortunately.

I also question the wisdom of emphasizing misunderstandings and miscommunications when the former places the blame squarely on the MT users and the later undermines Six Apart's competence.  Whether true or not, I don't think excuses are very effective in situations like the one they are in.

If I was running Six Apart, I would have just pleaded temporary idiocy and begged for forgiveness instead of serving a string of weak excuses which just end up as fodder for suspicion.