I just e-mailed a request to close my ServInt VPS account. In three days of trying to set it up, the server went down several times a day. Not a good sign. I think the company is a good company and have heard good things about them, but I think Virtuozzo, VPS implementation software they are using, has problems. Since I don't have time to wait for the problems to be fixed, I am going to look elsewhere.
Update #1:
I just ordered a modest dedicated server from ServerMatrix. 2 Ghz Pentium 4, 1G of hopefully fast memory, and 40G IDE with Red Hat Linux 9.0 and no cPanel (sheesh). Bandwidth is 750GB/month in both directions. I guess the unusual bandwidth accounting is due to ServerMatrix's dedicated game server products. Anyway, I am expecting to wait longer than usual to get the server up and ready for my newbie Linux administrator fingers.
Update #2:
I received an e-mail from Reed J. Caldwell, CEO of ServInt, apologizing and informing me that the VPS problems were indeed caused by a Virtuozzo bug which, fortunately, affected just the server I was on. He assured me that his teams are working around the clock to fix the problem.
He offered me several very reasonable options, but since I already ordered a ServerMatrix server I had to cancel. Thankfully, Reed promised a full refund. Great. As I mentioned before, ServInt is one of the best out there so my trouble shouldn't reflect too much on their reputation. I also still think their VPS program is a great deal once the bugs are fixed.
Update #3:
My ServerMatrix server is up and ready to go. Heehee.
According to Reed, CEO of ServInt, VPS problems are fixed:
The problems you were experiencing on smv5 have been stabilized. We had the Chief Software Architect from Virtuozzo on the server all day yesterday. They are now working on a patch which will be replicated to all Virtuozzo customers, courtesy of the joint work between ServInt and SW-Soft.
Cool. When I get unhappy with ServerMatrix, I'll consider ServInt again.