[Temporary] Thumb Down on ServInt VPS

I just e-mailed a request to close my ServInt VPS account.  In three days of trying to set it up, the server went down several times a day.  Not a good sign.  I think the company is a good company and have heard good things about them, but I think Virtuozzo, VPS implementation software they are using, has problems.  Since I don't have time to wait for the problems to be fixed, I am going to look elsewhere.

Update #1:

I just ordered a modest dedicated server from ServerMatrix.  2 Ghz Pentium 4, 1G of hopefully fast memory, and 40G IDE with Red Hat Linux 9.0 and no cPanel (sheesh).  Bandwidth is 750GB/month in both directions.  I guess the unusual bandwidth accounting is due to ServerMatrix's dedicated game server products.  Anyway, I am expecting to wait longer than usual to get the server up and ready for my newbie Linux administrator fingers.

Update #2:

I received an e-mail from Reed J. Caldwell, CEO of ServInt, apologizing and informing me that the VPS problems were indeed caused by a Virtuozzo bug which, fortunately, affected just the server I was on.  He assured me that his teams are working around the clock to fix the problem.

He offered me several very reasonable options, but since I already ordered a ServerMatrix server I had to cancel.  Thankfully, Reed promised a full refund.  Great.  As I mentioned before, ServInt is one of the best out there so my trouble shouldn't reflect too much on their reputation.  I also still think their VPS program is a great deal once the bugs are fixed.

Update #3:

My ServerMatrix server is up and ready to go.  Heehee.

According to Reed, CEO of ServInt, VPS problems are fixed:

The problems you were experiencing on smv5 have been stabilized. We had the Chief Software Architect from Virtuozzo on the server all day yesterday. They are now working on a patch which will be replicated to all Virtuozzo customers, courtesy of the joint work between ServInt and SW-Soft.

Cool.  When I get unhappy with ServerMatrix, I'll consider ServInt again.