Looks like Matt now understands the real problem and is making good efforts to recover from the incident.  Exchange of comments to Shelly's post, in particular, has some excellent tips for public relations which set Matt on the right course.

In retrospect, I must admit I was (and am still!) in a highly irritable state of mind.  It's been a little over 10 days since I quit smoking and I am starting to crater already.  I think I can…Choo-Choo! (sound of me chewing niccotine lozenges)…I think I can…